| ORDERING | ||
| Process | Benefit | |
| When customers require service they simply press the “Waiter” button on the Table Pager. A LED screen or a vibrating wristwatch displays the table number to the waiter. | The waiter can immediately respond which significantly improves customer service and reduces the ordering process time. | |
| KITCHEN | ||
| Process | Benefit | |
| If there is confusion with a customer’s order, or when meals are ready, the kitchen staff use the Remote Pager to alert the waiter. | This assists in clearing bottlenecks and enables waiters to deliver meals – hot! | |
| BILL | ||
| Process | Benefit | |
| When customers require the bill they press the “Bill” button on the Table Pager and the cashier receives the request to prepare the bill on a LED screen. | This avoids the frustration and delay of customers finding their waiter to prepare the bill. It significantly reduces the payment process, leading to more table turns. | |
| REPORTING | ||
| Process | Benefit | |
| The Service Monitoring Software option records all the information from the Table Pagers and the time taken to respond. | This data enables managers to pinpoint time discrepancies between responses and identify possible resource issues that need to be addressed. | |
| WRISTWATCH | ||
| Process | Benefit | |
| The Wristwatches receive pages from the Table and Remote Pagers. | Simple programming enables wristwatches to ONLY receive pages from designated areas or tables, avoiding multiple responses to the same page. | |
| REMOTE PAGER | ||
| Process | Benefit | |
| The Remote Pager sends pages to specific wristwatches. | This enables more efficient management of staff by discretely directing them to where their services are required. | |